Whilst we hope you love your purchase… we understand you may change your mind!

We politely ask any items returned are done so within 14 days of order dispatch.

You will need to fill in our enclosed returns form and send this back, securely wrapped with your item. We would advise sending any returns back using a trackable service and please note we cannot offer refunds on any lost/ damaged parcels.

Please note, we do not offer free refunds.

Once we have received your item, we will notify you via email that your refund is being processed.

Please note we will only process full refunds on the following conditions;

• All original labels and tags still attached

• Item(s) have not been worn or damaged

• No make up/stains – please take care when trying on!

Any queries regarding your return, please contact us at admin@thestilebrand.com stating your order number.

Faulty Items

We would never expect to send any faulty items to our customers, but if you were to receive anything faulty, please do reach out to us asap!!

Please email us at admin@thestilebrand.com with your order number, and more importantly photos of the fault. Please do this within 24 hours of receiving your item.

EXCHANGES

Exchanges are subject to availability of stock. Please contact us to enquire.